While seeking a device that would assist me in backing up my 30,000 plus photo collection I went to the NYC Photo Plus Expo and found what I thought would be my solution. Drobo – simple, scaleable and reliable. A DROBO device is made by Data Robotics Inc., and the device is not cheap aprox $499 or close to that and then I acquired 2-4 SATA drives at about $99 each. A DROBO device was engineered to create a easy, simple and reliable backup solution for your computer content.
But after having my DROBO for about 9 months it started to work infrequently and then after 14 months the unit failed. I had been in contact with customer service from about the 9 month period and the feedback I was given never got the DROBO up and running. So I gave up on the device and signed off on it as a bad investment.
Last, October I went to the Photo Plus Expo once again in NYC I went to the DROBO booth and spoke to one of their product managers and he told me to give him a call so they could take care of the situation. Well I called him and emailed him on November 6th, January 14th, February 3rd and to make a long story short on February 4th he sent me an email letting me know that he was forwarding our correspondence to their support team.
No related posts.
Related posts brought to you by Yet Another Related Posts Plugin.