Cecil Brathwaite » George Queen http://www.cecilbrathwaite.com Washington, D.C., Professional Photographer Sun, 25 Dec 2011 20:14:09 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Jack Taylor’s Toyota, the best of the best http://www.cecilbrathwaite.com/2010/02/21/jack-taylors-toyota/ http://www.cecilbrathwaite.com/2010/02/21/jack-taylors-toyota/#comments Mon, 22 Feb 2010 03:06:59 +0000 cecil http://www.cecilbrathwaite.com/?p=859 Yet Another Related Posts Plugin.]]> There are two things in life that I have never looked forward to doing. One is having a root canal and the other is purchasing a car. Today I chose to do them both. Hmmm, sounds like a bad idea.  Well the root canal was exactly what you would think it was (no fun).  The dentist kept telling me to relax and I had to remind her that relax and dentist are not anywhere close in the dictionary.

An hour after leaving the dentist I was at a familiar location, Alexandria Toyota.   For the last 150,000 plus miles I had been getting my Toyota 4Runner serviced there.  George Queen had been my service manager for years.  Because of my trust in him, I trust Alexandria Toyota.   Because of extensive damage to my 4Runner during the blizard of 2010 it was time to get a new vehicle.   After speaking to George he referred me to Mack Alsobrooks.   My first choice was to purchase a Camry.  But after a long conversation and a thorough analysis by Mack I also started to look at a Prius.   That evening I looked at a few Prius & realized that they were comfortable & spacious & environmentally friendly.   The next day I came back to Alexandria Toyota to ask some questions & I met Gus the used car manager – he gave me the keys to the Prius for a test run.  My experience was so exciting that I decided to take the day off.   Later that day I picked my wife up from work & spent about 15 minutes with Mack and 20 minutes with Aaron Verothai their financial services manager.  I  then drove away with my new car.   What an incredible experience with not spenting hours waiting at a dealership to purchase a car.  What a car, what an experience & what a dealership!

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]]> http://www.cecilbrathwaite.com/2010/02/21/jack-taylors-toyota/feed/ 0 Superior customer service experience!!! http://www.cecilbrathwaite.com/2009/12/24/my-superior-customer-service-experiences-alexandria-toyota/ http://www.cecilbrathwaite.com/2009/12/24/my-superior-customer-service-experiences-alexandria-toyota/#comments Thu, 24 Dec 2009 18:13:45 +0000 cecil http://cecilbrathwaitephotography.wordpress.com/?p=7 Yet Another Related Posts Plugin.]]> Have you ever been  happy when it comes to getting your car serviced?

Ok how many really hate the process.  I used to but superior service makes a HUGE difference.

I have found that in life this things that make life so enjoyable are the relationships one creates in just the simple day to day things we do.

Some years ago I purchased a Toyota 4 Runner in Tysons Corner, Va.  After the sale I realized that the service at this location was slightly below average, so the hunt was on for a long term relationship with a dealership for service.  Through word-of -mouth I happened onto Alexandria Toyota in Alexandria, Va and met an assistant service manager by the name of George Queen.  George has always properly diagnosed whatever issue I have had and always delivered my vehicle back to me in great condition and in a timely manor.

Being a professional photographer my vehicle is essential to me and I must say that I take my hat off to George Queen and the staff at Alexandria Toyota for delivering superior customer service.

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